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Exam Site Support Hub

Welcome to the central resource for both new and returning exam sites participating in the Biotechnology Aptitude and Competency Exam (BACE)—a nationally recognized credential that validates workforce readiness in the life sciences.

Here you’ll find the essential forms, tools, and policies to register, order exams, request accommodations, and manage site operations.

Getting started is simple:

  1. Read the How-to Guides & FAQ
  2. Register your exam site
  3. Place your order

This hub is designed to streamline exam administration and help you navigate the credentialing process with confidence.

BACE Calendar


Exam Site Action Center

“[Employers] need workers who have the skills the BACE assesses and verifies. The biotechnology industry continues to grow and students are interested in entering those careers. The BACE gives them an advantage when applying for those positions.”

– Stephanie Nadasi, Science Teacher

Customer & Technical Support

Biotility’s dedicated support team is here to ensure you have the tools, answers, and guidance you need before, during, and after your exam event. We are committed to providing responsive, knowledgeable assistance every step of the way.

Support is available Monday through Friday, 8:00 AM to 5:00 PM ET, excluding official office closures. Check the BACE Calendar for holiday dates and other key deadlines.

Forms submitted through the Action Center begin processing within one business day, but may take anywhere from three business days to two weeks to complete. Each form includes estimated turnaround times.

For urgent questions during a live testing event, please contact Biotility by phone at 386.462.3181 Option 1 for immediate support.